Status of My Holds

Depending on how you set your account up during registration, you may be notified one of several ways that you have material ready for pickup:
  • Phone - By default, library patrons are set to receive phone notifications when material is ready for pickup. If an answering machine is reached, the hold pickup information is left on the machine; however, no details as to what is available are given. If neither a person nor an answering machine are reached, a paper notice will be mailed.
  • Text - You may receive notification you have material ready for pickup via text messages. To sign up for this service, follow the online instructions (PDF).
  • Email - If you have an email address on file, you may receive notices electronically of requests available for pickup. Email notifications have the added benefit of notification 2 days prior to the due date of an item. Fill out a request form to set your account to email notification via the internet.
Not sure how your account is set up to be notified? Contact us by phone at 248-674-4831 or by email. The information we will need is:
  • Your name
  • Library card number
  • Email address
  • Phone number